Privacy Policy
HNM Collection respects your privacy and is committed to handling your personal information responsibly. This policy explains what information we collect, why we use it and the choices available to you when using hnmcollection.com.
Information We Collect
Depending on how you use our website, we may collect your name, telephone number, email address, billing and delivery address, order information, account details, customer-service messages and technical information such as browser, device, IP address and cookies.
How We Use Your Information
- To process, confirm, deliver and manage orders.
- To communicate order and delivery updates.
- To provide customer support and handle exchanges or complaints.
- To prevent fraud, misuse and security incidents.
- To maintain accounts and improve our website, products and services.
- To meet legal, tax and record-keeping requirements.
Payments and Service Providers
Payments, hosting, analytics and delivery services may be provided by trusted third parties. They may receive only the information reasonably required to perform their services. HNM Collection does not sell customers’ personal information.
Cookies
Our website may use essential, preference, performance and analytics cookies. You can manage cookies through your browser, although disabling essential cookies may affect website functions such as the cart or checkout.
Information Security and Retention
We use reasonable administrative and technical measures to protect personal information. Information is retained only for as long as necessary for order fulfilment, customer support, fraud prevention and applicable legal or accounting obligations.
Your Choices
You may request access to, correction of or deletion of eligible personal information. Some records may need to be retained where required for legal, security or transaction purposes.
Policy Updates
We may revise this policy as our services or legal requirements change. The current version will always be available on this page.
Contact
Privacy enquiries may be sent through the official HNM Collection contact details that will be published before the store launches.